Effective Date:10th September 2024
At Energy Wise Solar, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a quote, or make a purchase, we may collect:
• Your name
• Email address
• Phone number
• Address
• Payment details (processed securely)
b. Non-Personal Information
We collect non-identifiable information automatically when you visit our website, such as:
• Your IP address
• Browser type
• Device information
• Pages visited and time spent on our site
c. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and deliver personalized content.
2. How We Use Your Information
We use your information to:
• Respond to inquiries and provide quotes
• Process orders and deliver services
• Send updates, promotions, or newsletters (if consented)
• Improve our website’s functionality and user experience
• Comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with:
• Trusted service providers who assist in delivering our services (e.g., payment processors, delivery companies)
• Legal authorities if required by law or to protect our rights, property, or safety
All third parties are obligated to handle your information securely and only for the purposes specified by us.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Security
We take reasonable measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request the deletion of your data (subject to legal obligations)
• Opt out of marketing communications
To exercise these rights, please contact us at energywisesolar@mail.uk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Energy Wise Solar
Email: energywisesolar@mail.uk
Phone: 01282 968822
Address: The Ace Centre, Cross Street, Nelson, Lancashire
This Privacy Policy is to ensure transparency and compliance with applicable data protection laws, including the GDPR and UK Data Protection Act.